A systematic assessment conducted after a project or system goes live to determine its success and identify areas for improvement. This process involves analyzing the project’s outcomes against its original goals, evaluating the effectiveness of the implementation process, and documenting lessons learned for future projects. For instance, after a new enterprise resource planning (ERP) system is launched, a dedicated process examines whether it met its efficiency targets, stayed within budget, and if users find it satisfactory.
The value lies in its ability to provide objective feedback, contributing to enhanced project management practices and minimizing the likelihood of repeating past errors. A historical perspective reveals that formalized assessment became more prevalent as project complexity increased and organizations sought ways to optimize resource allocation and reduce project failure rates. Benefits include improved project planning, resource optimization, risk mitigation, and increased stakeholder satisfaction.